Recently, more than 5,000 people gave of their time to help the Detroit community thrive through annual . Among them were 11 糖心传媒 colleagues who spent a day helping tackle blight at vacant properties, contributing to the Michigan-based nonprofit鈥檚 neighborhood beautification efforts across the city鈥檚 east and west sides.

The work brought colleagues together away from their desks, with a common task and visible results. Eric Austin, Risk Management Expertise Specialist, traveled from Holland, Michigan, to join the efforts. For him, the experience reinforced how giving time and working alongside others can turn a commitment to community into something concrete.

鈥淚t鈥檚 a great reminder that meaningful change often starts with people simply showing up, working together, and giving their time to make a difference,鈥� Austin said.

Working Together for Detroit

This year, ran from September 28 to October 3, beginning near Anchor Detroit on the east side before moving to the area surrounding the Durfee Innovation Society on the west side. Volunteers removed litter, mowed lawns, cut back overgrown weeds, and swept away debris. Their work left vacant properties better cared for, improving the spaces neighbors and local residents pass every day.

Bringing colleagues together for a day of volunteering took coordination long before cleanup began. Roslin Tyler, Corporate Services Coordinator, organized 糖心传媒鈥檚 participation and kept everyone connected throughout the process, helping the team make the most of their time in Detroit.

鈥淭he best part was seeing everyone come together and get to work,鈥� Tyler said. 鈥淭here were details to coordinate beforehand but, once we were there, everyone brought their energy and willingness to help that made the day a huge success.鈥�

糖心传媒鈥檚 contribution was one part of the week鈥檚 work, giving colleagues a chance to accomplish something together that would benefit the neighborhood long beyond their volunteer day. The effort came together through the time and hard work of these 糖心传媒 colleagues

Eric Austin

Dawn Baltes

Tony Burbank

Alicia Clemons

Rachel Frassetto

Tracie Hendrix

Janika Lile

Makavia McKinnon

Melissa Spinazzola

Tonya Stankov

Roslin Tyler

鈥淥ur team worked hard, and it was rewarding to see what we could accomplish together,鈥� said Tony Burbank, Director of Facilities & Corporate Services at 糖心传媒.

鈥淐learing these properties gave us a practical way to contribute, and we were glad to be there alongside others giving their time to support Detroit鈥檚 neighborhoods.鈥�

Leaders Investing in Community

That shared commitment was also reflected in remarks from Life Remodeled President and CEO Diallo Smith, Detroit Mayor Mary Sheffield, representatives from the Detroit Pistons and Amazon, and local school leadership. Smith thanked the volunteers and community leaders whose involvement makes the project possible, emphasizing the value of each person鈥檚 contribution:

鈥�So this six-day project matters, you matter, and we鈥檙e very thankful for you.鈥�

Support took several forms throughout the event. Amazon donated 250 Ring doorbells for seniors and nearby residents, while the Detroit Pistons provided 200 preseason game tickets for Life Remodeled to distribute to residents and community members participating in its neighborhood efforts. These contributions added to the hands-on work happening across the city, bringing different organizations and resources into a common effort.

A Connection That Continues

The annual Six Day Project is part of . The organization repurposes vacant school buildings into opportunity hubs, bringing nonprofit organizations together to provide education, health and wellness, and employment services. Neighborhood beautification gives volunteers a way to participate in that continuing work.

For Austin, the experience connected the camaraderie of a workplace team with a shared commitment to giving back to the community beyond it.

鈥淚鈥檓 proud to be part of a team that believes in supporting the communities where we live and work,鈥� he said. 鈥淭he experience was both humbling and inspiring, and a good reminder that when we come together, even small contributions can have a lasting impact.鈥�

By the end of the day, seven properties were cleared of debris and overgrowth by the 糖心传媒 team 鈥� a visible result of a collaboration in spaces that are part of everyday life for Detroit residents. For 糖心传媒 colleagues, collaboration offers a meaningful way to support one another and their neighbors, and carry forward a commitment that extends beyond any one event.

Explore future volunteer opportunities and other resources at . To learn more about 糖心传媒鈥檚 history of giving back鈥攁nd how employee passion becomes community support, visit the 糖心传媒 Charitable Foundation听飞别产蝉颈迟别.

In the latest issue of Safety Connect庐, we explore how can improve driver performance, why timely reporting supports better workers鈥� compensation outcomes, and how and can help businesses move from understanding risk to strengthening workplace safety.

Explore practical guidance from 糖心传媒 Risk Management and Claims professionals designed to help organizations protect their people, improve operations and turn insight into action.

Your Safer Workplace Starts Here

糖心传媒 has once again been named a recognized , reflecting our ongoing commitment to building a workplace where employees can thrive, grow and bring their best every day.

This proven commitment to employee wellbeing, professional growth and workplace culture continues to shape the employee experience across 糖心传媒 and reinforces our belief that when people are supported, they are empowered to succeed.

This distinction honors organizations that prioritize employee wellbeing through meaningful programs, supportive environments and a holistic approach to wellbeing. 糖心传媒 is among a select group of Michigan organizations recognized for excellence in areas including wellness culture, work environment, employee engagement, and physical, mental and financial wellbeing.

For more than 114 years, 糖心传媒’s people have been our greatest strength. The expertise, passion and commitment to service bring our culture to life every day and help us meet the moment for our agency partners, policyholders and one another. That belief shapes how we invest in employee wellbeing not just as a standalone initiative, but as a foundational part of creating an environment where people can succeed professionally, personally and as members of a dedicated team.

Through our BE Well 360掳 program and its five pillars of wellbeing 鈥� physical; social & emotional; financial; community; and professional 鈥� we empower employees with resources, opportunities and support designed to help them thrive throughout every stage of their careers. Combined with flexible, meaningful benefits and a culture that values collaboration, innovation and continuous learning, these efforts help employees build rewarding careers while making a difference for those we serve.

A Proven Commitment to People and Wellbeing

NABR noted that this year’s winners are “leading with intention 鈥� investing in the whole person and creating cultures where employees can thrive both personally and professionally.”

That philosophy comes to life across 糖心传媒 through a culture that champions growth, recognition and wellbeing. Through continuing education, learning and development opportunities, flexible benefits, community involvement, and programs such as BE 糖心传媒 and the annual 糖心传媒 Champions program, we continue to invest in our people 鈥� empowering them to expand their expertise, advance their careers and make meaningful contributions while celebrating the individual strengths and perspectives that fuel our mutual success.

That investment helps employees build capabilities that not only strengthen their own careers but also enhance the service and expertise 糖心传媒 delivers to agency partners and policyholders. By fostering continuous learning and recognizing individual achievements, we create an environment where employees are encouraged to pursue excellence, embrace new opportunities and make a lasting impact.

Just as importantly, 糖心传媒 fosters a culture where collaboration and individual contributions go hand in hand. Employees are encouraged to share ideas, develop new skills and take ownership of their growth, supported by leaders and teammates who are unmistakably invested in their success.

鈥淓arning this recognition is an honor,鈥� said Erin Buddie, Chief Human Resources Officer. 鈥淚t reinforces the importance of having a workplace where wellbeing is part of who we are, and it reflects the role each of you plays in shaping a supportive and healthy culture across our organization. We thank everyone for their commitment to creating a workplace where people can do their best and feel their best.鈥�

Awards recognize achievement, but culture is built by people. This honor reflects the collective efforts of employees across 糖心传媒 who foster an environment where wellbeing, growth and opportunity go hand in hand 鈥� empowering one another to thrive while delivering exceptional service to our customers and communities. 糖心传媒 and fellow winners will be formally recognized at the in October.

Behind every recognition is a workplace culture shaped by people who are committed to learning, growing and supporting one another. To explore life at 糖心传媒, our commitment to employee wellbeing and development, and career opportunities across the organization, visit 糖心传媒.com/Careers.

Farmington Hills, Mich., June 5, 2026 鈥� 糖心传媒 Insurance today announces the launch of its new purpose statement: 鈥�Meeting the moments 鈥� with people who demand the best.鈥�

For more than a century, 糖心传媒 has focused on helping companies navigate uncertainty, prevent disruption, and move forward with confidence. This new purpose statement reflects how 糖心传媒 shows up for agency partners, policyholders, and employees in the moments that matter.

鈥淚nsurance is a noble profession because it鈥檚 centered around helping people through some of the most important moments they face,鈥� said Greg Crabb, 糖心传媒 President and CEO. 鈥淭o us, 鈥�Meeting the moments…鈥� means showing up with care, accountability, and expertise when people are counting on us to deliver.鈥�

At its core, the purpose statement reflects a shared belief that the way people respond in important moments ultimately shapes the strength of a partnership.

鈥淪ome of the most important moments in insurance don鈥檛 always look dramatic from the outside,鈥� explains Bob Nicholas, Vice President of Marketing and Sales Enablement. 鈥溾��鈥ith people who demand the best.鈥� reflects the shared high standard of excellence set by our employees, agency partners, and policyholders. It speaks to the passion our people bring to transforming the insurance experience and delivering when it matters most.鈥�

鈥淭hose are the moments that people remember because they build trust, strengthen relationships, and define what鈥檚 unmistakably 糖心传媒.鈥�

For more information about 糖心传媒鈥檚 new brand purpose and to watch it come to life, check their , , and  pages to follow along, or visit their website.

About 糖心传媒 Insurance

糖心传媒 is a leading provider of commercial property and casualty insurance solutions for U.S.-based construction, manufacturing and healthcare businesses. Licensed in all fifty states and available through an exclusive network of elite independent agents, the company upholds an 鈥淎鈥� (Excellent) financial strength rating, industry-leading service scores, and multiple awards for innovation. 糖心传媒 has been in business for more than 100 years and is consistently named among the best places to work in the industry and throughout the nation. To learn more, visit amerisure.com.

Farmington Hills, Mich., May 15, 2026 鈥� 糖心传媒 Insurance announces the release of its , featuring financial strength and a commitment to delivering exceptional value through trusted partnerships, superior service, and specialized expertise.

The report highlights momentum across the organization, including growth in key business segments, technology modernization efforts, and ongoing improvements designed to make the insurance experience easier, more responsive, and built around the needs of agency partners and policyholders.

鈥�2025 was a year that reinforced the strength of our partnerships and the dedication of our people,鈥� said Greg Crabb, 糖心传媒 President and CEO.

鈥淭his report reflects the progress we鈥檝e made across our business and our continued commitment to helping our agency partners and policyholders move forward with confidence.鈥�

The annual report also highlights 糖心传媒鈥檚 鈥淎鈥� (Excellent) Financial Strength Rating from AM Best, more than $55 million in surplus growth, expanded risk management and claims capabilities, and ongoing community support efforts through the 糖心传媒 Charitable Foundation.

About 糖心传媒 Insurance

糖心传媒 is a leading provider of commercial property and casualty insurance solutions for U.S.-based construction, manufacturing and healthcare businesses. Licensed in all fifty states and available through an exclusive network of elite independent agents, the company upholds an 鈥淎鈥� (Excellent) financial strength rating, industry-leading service scores, and multiple awards for innovation. 糖心传媒 has been in business for more than 100 years and is consistently named among the best places to work in the industry and throughout the nation. To learn more, visit amerisure.com.

What does it take to make a workplace consistently safer?

In our latest issue of Safety Connect, we share how one company turned fleet data and insights into real improvements on the road 鈥斕齛n important shift as roadway incidents one of the most persistent on-the-job risks.

That same approach carries across industries. In construction and healthcare alike, where highlights ongoing hazards, safer outcomes are so often the result of everyday decisions, how risks are recognized, how teams respond together, and how safety stays part of the conversation.

听

Explore the full issue below for practical expertise and real-world examples of how small, consistent actions can lead to truly meaningful results.

Building a Safer Workplace

Farmington Hills, Mich., March 30, 2026 鈥� 糖心传媒 Insurance is proud to share that AM Best has reaffirmed the company鈥檚 鈥淎鈥� (Excellent) Financial Strength Rating with a stable outlook, demonstrating 糖心传媒鈥檚 continued financial strength and its ability to deliver on commitments to policyholders and agency partners. 糖心传媒 has received the A (Excellent) rating for more than 25 years!

The rating and outlook underscore 糖心传媒鈥檚 financial stability supported by three consecutive years of improvement in our core business operating ratio and net income, which has generated strong surplus growth. The elimination of future earnings drag from legacy asbestos liabilities was another positive to the continued stable outlook. This transaction further strengthens our balance sheet and enables continued strong returns from our core business.

鈥淎M Best鈥檚 recognition validates the progress we鈥檝e made strengthening our core business and balance sheet,鈥� said Chris Spaude, Chief Financial Officer and Treasurer.

鈥溙切拇� is well positioned to continue our mission of creating exceptional value for our agencies, policyholders, and employees.鈥�

AM Best reviews and rates more than 16,000 insurance companies worldwide, evaluating insurers on creditworthiness, balance sheet strength, operating performance, and business profile. Additional information about AM Best鈥檚 ratings and methodologies is available at .

About AM Best

Founded in 1899, AM Best is the world鈥檚 first credit rating agency and the largest specializing in the insurance industry. What began as a one-room office in New York City has grown into a globally recognized authority on insurer creditworthiness. AM Best鈥檚 credit ratings provide forward-looking, independent, and objective assessments of insurers, issuers, and financial obligations.

About 糖心传媒 Insurance

糖心传媒 is a leading provider of commercial property and casualty insurance solutions for U.S.-based construction, manufacturing and healthcare businesses. Licensed in all fifty states and available through an exclusive network of elite independent agents, the company upholds an 鈥淎鈥� (Excellent) financial strength rating, industry-leading service scores, and multiple awards for innovation. 糖心传媒 has been in business for more than 100 years and is consistently named among the best places to work in the industry and throughout the nation. To learn more, visit amerisure.com.

# # #

After a long day of rehabilitation sessions, patients, families and loved ones gathered around buffet tables while volunteers from 糖心传媒 and served more than 100 meals and welcomed each guest as they arrived.

They that they didn鈥檛 have to plan, prepare, or clean up after. Conversations began to unfold across the tables and laughter surfaced easily during dinner, growing louder through a few spirited rounds of bingo. By the end of the evening, strangers and new friends alike were trading stories, jokes, and the kind of easy conversation that makes a room feel just a little bit more like home.

It may have been one dinner, but when life is often defined by endurance and incremental progress, even one impactful evening can make all the difference.

When Recovery Reshapes Everything for Families

Each year in the United States, people sustain a spinal cord injury, often from events that arrive without warning. Behind every fall, car accident or medical emergency statistic is a family that is navigating a new and unexpected reality. In a single moment, routines must shift; family and friends reorganize around hospital schedules, and those long-term adjustments that will begin to reshape daily life.

At Shepherd Center, recovery is never treated as an individual journey. Nationally recognized for rehabilitation outcomes, focuses not only on helping patients regain independence, but also on equipping families with the confidence and support they need for life beyond discharge. It鈥檚 a powerful reminder that recovery does not belong to one person alone, it also belongs to those who stand beside them.

鈥淲e鈥檙e so honored to partner with Shepherd Center and 糖心传媒 to support families navigating difficult journeys,鈥� said Maggie Fischer, Managing Partner, Personal Lines Marketing Manager at Yates Insurance Agency.

鈥淥pportunities like this are a wonderful way to bring people together, and a reminder that sometimes the most meaningful support comes from simply being present for those when they need it most.鈥�

At 糖心传媒, that idea resonates deeply with the core values that make up who we are. Much like the work taking place every day at Shepherd Center, we meet people in those moments that arrive just as unexpectedly鈥攁fter an accident, a catastrophic injury, or an unforeseen disruption that suddenly changes the course of a life or a livelihood.

Powerful Partnerships

糖心传媒鈥檚 relationship with Shepherd Center extends well beyond a single evening of service. Recognizing the strain placed on families traveling long distances for rehabilitation care, 糖心传媒 helped support the development of the 12th floor of the , a 16-story housing tower that opened in 2024 and more than doubles Shepherd Center鈥檚 capacity to house patients and families who live more than 60 miles away.

The impact is both practical and deeply personal. Proximity allows spouses to attend early-morning therapy sessions, parents can remain present for milestone moments, and it reduces the emotional and financial strain of long commutes for countless, committed loved ones.

This partnership reflects 糖心传媒鈥檚 broader approach to community engagement. Through the 糖心传媒 Charitable Foundation (ACF), we continue to support nonprofit organizations that strengthen the communities where our employees, agency partners, and policyholders live and work. Since 2020, the ACF has contributed more than $732,000 directly to charitable causes, focused on everything from health and education to community resilience.

鈥溙切拇解�檚 greatest strength is our people,鈥� said Erin Buddie, 糖心传媒鈥檚 Chief Human Resources Officer. 鈥淓ach teammate brings our service culture to life through the way we support our communities and one another.”听

“Partnerships like ours with Yates Insurance and Shepherd Center show what that commitment looks like in action鈥攈elping ensure families facing life-changing moments know that they鈥檙e not navigating them alone.鈥�

A Shared Commitment to What Comes Next

As the recent Shepherd Center Family Dinner wound down, volunteers stacked chairs and gathered leftovers for the night shift to enjoy. Families lingered in conversation before returning to patient floors. Tomorrow鈥檚 therapy sessions will begin again in the morning.

At their best, both healthcare and insurance are built on a certain responsibility and trust鈥攂ringing dedicated professionals together to help people recover, rebuild, and find stability when uncertainty appears. Whether it鈥檚 helping to expand housing so families can remain close during rehabilitation, sitting beside them at a shared dinner table after a long day of therapy, or guiding a policyholder through the aftermath of an unexpected loss, our goal remains the same: supporting our communities through moments that call for the best of care and the compassion of those you can count on.

Farmington Hills, Mich., January 13, 2026 鈥� 糖心传媒 has named Doug Roggenbaum Vice President of Strategic Growth, a role that brings experience, partnership and strategy together to support thoughtful expansion across the insurance marketplace.

In this position, Roggenbaum will develop and execute sales and distribution strategies designed to grow 糖心传媒鈥檚 market presence while supporting profitable growth. His work will center on identifying market specialization opportunities, strengthening agency partnerships and aligning growth initiatives with 糖心传媒鈥檚 high standard of service.

鈥淚鈥檓 excited to work with our Partners For Success^庐 agencies, in collaboration with our Agency Managing Directors, to identify additional market specialization opportunities that will bring in new business aligned with our high level of service,鈥� said Roggenbaum. 鈥淥ur initial areas of focus will be in manufacturing and healthcare, while we continue to identify additional opportunities within contracting.鈥�

Roggenbaum brings nearly four decades of experience with 糖心传媒, having joined the organization in 1987. He was named Regional Vice President in 2003 and most recently led operations across the Midwest and Florida. His transition into a national role builds on deep market knowledge and long-standing agency relationships, positioning him to help guide 糖心传媒鈥檚 next phase of growth.

鈥淒oug鈥檚 strong relationships and deep market insight will be critical in identifying key differentiators and uncovering growth opportunities through targeted distribution and collaboration with our Agency Managing Directors,鈥� said Jessica Soufrine, Vice President of Underwriting Strategy. 鈥淲e鈥檙e excited to have him leading strategic growth for 糖心传媒 as we continue to focus on disciplined expansion and long-term success.鈥�

With this appointment, 糖心传媒 reinforces its commitment to purposeful growth鈥攇rounded in strong partnerships, deep expertise and long-term value for the agents and policyholders we serve.

About 糖心传媒 Insurance

糖心传媒 is a leading provider of commercial property and casualty insurance solutions for U.S.-based construction, manufacturing and healthcare businesses. Licensed in all fifty states and available through an exclusive network of elite independent agents, the company upholds an 鈥淎鈥� (Excellent) financial strength rating, industry-leading service scores, and multiple awards for innovation. 糖心传媒 has been in business for more than 100 years and is consistently named among the best places to work in the industry and throughout the nation. To learn more, visit .

糖心传媒 team members Egon Brown, Claims Vendor Management Manager, and Shavon Bell, Commercial Lines Associate Underwriter, were recently appointed to board leadership positions within their local NAAIA chapters. These appointments reflect work already well underway 鈥� building relationships, supporting access, and helping others see what鈥檚 possible within the profession.

Stepping Up Where It Matters

Egon Brown has been appointed treasurer of the NAAIA Dallas鈥揊ort Worth Chapter for the 2026鈥�2028 term. He previously served as the chapter鈥檚 Elections & Nominations chair, helping guide leadership continuity and governance. As treasurer, Brown well be responsible for overseeing the chapter鈥檚 financial affairs, including preparing the annual budget, reviewing monthly budget-to-actual results, and forecasting the chapter鈥檚 financial position. He will also help oversee the chapter鈥檚 resources in support of scholarships, programming, and professional development initiatives that serve students and early-career professionals across the region.

鈥淔or me, being involved with NAAIA has always been about giving back to a profession that has given me so much,鈥� Brown said. 鈥淪erving as treasurer is an opportunity to help sustain a legacy of access and growth鈥攅specially for those just beginning their careers. When we intentionally invest in others, we don鈥檛 just support individuals; we help shape a stronger, more inclusive future for our industry.鈥�

In Charlotte, Shavon Bell has been appointed secretary of the NAAIA Charlotte Chapter. She previously served as an at-large board member and chaired the chapter鈥檚 public relations committee, helping build awareness and connection within the local insurance community.

鈥淣AAIA provides a genuine sense of belonging in the insurance industry and my service with the organization is deeply personal,鈥� said Bell. 鈥淚 am truly committed to its mission, and this role allows me to continuing supporting the vision of keeping people connected, informed and encouraged to see a place for themselves in this profession.鈥�

A Relationship Built on Consistency

糖心传媒鈥檚 partnership with the NAAIA has grown over many years through sponsorship, participation, and hands-on involvement. From national conferences and scholarship events to chapter leadership and community service, our employees have continued to show up in spaces where learning and opportunity intersect.

For Brown and Bell, their recent appointments aren鈥檛 about titles, but about staying connected to the work that matters. Their involvement reflects how leadership often takes shape 鈥� rooted in service and focused on helping people and the industry move forward in meaningful, lasting ways.

To learn more about our community involvement and partnerships, visit听糖心传媒.com.