FREQUENTLY ASKED QUESTIONS:

In order to keep our turnaround time as fast as it is, please review before contacting us. Most of your questions can be answered here.

Is it true that the picture will never fade?
The image will not fade or wash off. The image is not printed. It is true knitted fabric. The best way to describe the fabric is to say that it is exactly the same as a sweater. Each throw is processed and inspected before shipping to guarantee your satisfaction.

What are the care instructions for the photo blanket or sweater?
Machine wash in cold water. Air or tumble dry, gentle cycle. And of course, you should never use bleach when washing this product.

How do I choose the best photo?
Almost any photo or flat artwork can be made into a blanket. The best results will come from a photo that is clear and has good contrast. Photo Recommendations: Image may be color or black-and-white. We will convert it to grayscale. The image for this product will always appear in grayscale. Image must be at least 240x240 pixels.

What is the recommended maximum number of images I can have in my photo blanket ? The rule of thumb for this is quite simple.1-3-5 or 1 image for a pillow (our smallest item), 3 for a 30x40 and 5 for the 40x60. While photos that exceed the the 1-3-5 rule can be made, the reproduction quality diminishes with each additional image and these orders will be made at the buyers risk.

Can I add text to my photo blanket?
Yes. We can personalize any order by adding text to your order (an extra charge applies).

Does it come in color?
Knitting technology only allows a maximum of 4 colors. After extensive research we have found that it looks best in grayscale.

Can I send a color picture?
Any picture, color or black and white can be used. Size should be limited to a maximum of 8½" x 11".

Can my photo be cropped?
Yes. We can crop your photograph when required or requested. We will crop your photo to focus on the main subject. By doing so, you receive a better product.

How long does it take to make?
Fulfillment is 7-10 business days from the day we receive the photo (extra time required during the holiday season).

How much does shipping cost?
There is a $9.95 per item charge. We only ship UPS ground within the continental US unless otherwise specified.

Can I print the picture and then mail it to you?
Printouts do not produce quality results. It would be better to email the image to us.

How do I email the file? What image type and quality?
Scan pictures at 300 dpi. Save file as .jpg with minimal compression. Email it to us at: info@blankettalk.com

How do I pay for my order?
Save money and place your order on our secure servers. This will speed up processing of your orders.

What is our return policy?
We take great pride in the production of each order. However, in the unlikely event of a manufacturing defect in your product, just call us within 7 days of receiving it, return your unwanted item, and we will remake it at no charge to you.

Is this site secure? Do you sell or share info with anyone?
Our site is a secure and encrypted site. Because we respects your privacy, we do not rent, share, or sell any of your personal information.

Feel free to call or email us with any other questions you may have.
email: info@blankettalk.com