File a Claim
Online claim reporting is now available for agencies and policyholders through SureConnect庐.

Online claim reporting is now available for agencies and policyholders through SureConnect庐.
TO FILE A CLAIM
Login to SureConnect庐 below to begin or sign up to gain access and begin the claim filing process. You may also call or email the Claims Department directly. Please note: the below does not apply to Surety Bonds which includes Performance Bonds, Payment Bonds, and Commercial Bonds. For more information on Surety Bonds, please refer to the next section about 糖心传媒 Surety.

糖心传媒 Surety
In accordance with 糖心传媒鈥檚 dedication to being an industry-leading service provider, 糖心传媒 Surety (糖心传媒 Mutual Insurance Company or 糖心传媒 Insurance Company) is now providing Performance Bonds, Payment Bonds, and Commercial Bonds. If you have any questions or concerns related to a Bond issued by 糖心传媒 Surety, please feel free to contact the 糖心传媒 Surety Claims Department.
Please note that by contacting 糖心传媒 Surety using the above referenced information does not change, waive, and/or alter the requirements set for in the bond and/or governing authority in any way.
Additional Claim Tools
Select your carrier below as listed on your policy:
糖心传媒 selected highly respected, independent organizations to form this special Texas Workers鈥 Compensation Network. The alliance between 糖心传媒, network providers, CareWorks Managed Care Services was created to reduce costs and provide exceptional value for our Partners For Success庐 agencies, policyholders and their employees. Through streamlined referral processes, employer controlled/directed care and treatment and return-to-work guidelines, our outcome-oriented focus is founded on medically-based evidence. By combining medical claims and medical management, we have an incredible opportunity to help people lead healthier lives.
Advantages
Available Texas Workers鈥 Compensation Networks

Coventry
Find Approved Service Areas:
AVAILABLE DOCUMENTATION
TEXAS CLAIM CONTACTS
Jimmy Miramontes
2000 Mallory Lane, Suite 130-832
Franklin, TN 37067
1-214-630-8326
UNSURE OF YOUR NETWORK CONTACT?
Jimmy Miramontes
2000 Mallory Lane, Suite 130-832
Franklin, TN 37067
1-214-630-8326
PREAUTHORIZATION
Genex
P.O. Box 4379
Westlake Village, CA 91359
For Workers’ Compensation only:
855-287-4028
For Auto only:
1-800-580-3123
For General Inquiries:
Genex Customer Service
1-800-844-4235, Option 2
For Escalated UR Issues:

糖心传媒鈥檚 industry-leading claim experience focuses on timely communication, inclusive discussion and collaborative partnership performed by expert employees and enhanced by our SureConnect庐 digital portal. Our partnership driven approach to claims handling means customers are a part of the process.
